ProMart accelerates its growth with NetSuite

Julkaistu 1.10.2018 - 11:07

Accountor Enterprise has provided ProMart with a NetSuite solution.

ProMart handles its customers’ unique small supply purchases and logistics through its own services utilising NetSuite’s ERP system.

Since its inception, ProMart has reformed technical wholesale practices. The company mainly serves customers in industry, construction, repair and maintenance. The range includes brands respected by professionals, and value is added by offering a customer-oriented one-stop service.

”Active, personal co-operation and convenient digital services facilitate our customers’ everyday lives all over Finland. They guarantee fast, effortless and cost-effective procurement of small supplies,” says Hannu Pajula, Head of Development at ProMart Oy.

A ProMart storage shelf is placed at the customer’s premises. When the customer takes items off the shelf, ProMart is notified of this through a mobile app and QR codes. The shelf is restocked according to actual consumption – this way, the customer never runs out of gloves, earplugs or rolls of tape.

Occasional small supplies cause inconvenience

ProMart’s own stocks, created based on needs assessments, contain some 20,000 standard products. However, a fairly large part of the company’s turnover is comprised of the sale of occasional small supplies. In a traditional procurement process, the occasional small supplies needs cause customers a disproportionate amount of inconvenience – but this is no longer the case.

”If a customer breaks a certain type of coffee pot, how much time is spent on looking for a replacement? And what else could be done with this time?” Pajula asks. ”A ProMart customer sends a picture of a broken product to our representative who acquires and delivers a new replacement quickly and at a reasonable cost. We believe that we are the most effective B-to-B sales organisation in Finland in delivering occasional supplies.”

Measurable benefits

ProMart has managed to effectively manage large numbers of items and hundreds of suppliers. The company has gained measurable benefits from NetSuite.

”We control the sale, purchase, storage and logistics of small supplies through NetSuite’s ERP system. Clear processes and good productivity ensure high quality customer service and keep costs down. The operational capacity is measured, in particular, in the acquisition and delivery of goods outside the stock range,” says Pajula.

NetSuite is a flexible business platform and cloud service that adapts quickly to the changing circumstances and needs of customers. The solution serves growth companies particularly well. ProMart has grown at an incredible rate – the company’s turnover has risen from slightly over EUR 2 million in 2012 to nearly EUR 20 million in 2018.

”NetSuite grows and develops with our business. The system is very agile. For example, an idea brainstormed in a morning meeting can, in a best-case scenario, lead to a practical implementation by the afternoon. The ability to react rapidly is very important to our customers,” Pajula emphasises.

 

More information:

Accountor Enterprise Solutions: Arto Ignatius, Senior Business Consultant, +358 40 484 5446, arto.ignatius(a)accountorenterprise.fi

ProMart: Hannu Pajula, Head of Development, +358 50 460 2898, hannu.pajula(a)promart.fi

 

Want to see what NetSuite looks like? The demo will give you a good idea of how the system fits in with your business needs. Request a free demo.

 

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Trimble Forestry Europe expands its NetSuite solution

Julkaistu 15.8.2018 - 12:45

Accountor Enterprise Solutions has provided Trimble Forestry Europe with the NetSuite OneWorld financial management solution.

”We create IT solutions for the forest industry, to make its work easier and more efficient,” says Leena Kelhu, CFO of Trimble Forestry Europe.

”The previously implemented Fifth Element and Silvadata financial management solutions provided us with a good, overall impression of the Accountor Enterprise SKY Unit’s expertise and of NetSuite as a solution. The merger of three of our companies required the unification of the financial management system, which was achieved in stages. Accountor Enterprise was able to do this within our target schedule and budget,” she continues.

”Although we are heavily involved in the software business, we wanted to continue our chosen policy of relying on the world’s leading cloud-based financial management. Let’s make sure that the shoemaker’s children do not go barefoot,” she adds with a laugh.

NetSuite OneWorld supports the use of unified processes in different countries

NetSuite OneWorld provides a real-time, unified global business management platform for international companies with multiple subsidiaries. OneWorld helps multinational companies to streamline their subsidiary operations and provide real-time transparency at local, regional and corporate headquarter levels. NetSuite OneWorld enables companies to effortlessly develop and deploy standard business processes in all business units and subsidiaries.

”We want to ensure the use of our processes and best practices in all our locations around the world. This will increase productivity and profitability,” says Leena Kelhu.

The NetSuite solution is raising wider interest

”The Forestry Division is purely reliant on Oracle-compliant solutions,” says Darcy Bennett, the division’s CFO.

”The implementations in Finland have made us interested in NetSuite on a broader basis,” he continues.

The best option is chosen for the customer in every case

”We began to consider the various options: since the customer was satisfied with its current operational management systems, we decided to integrate our finances with the NetSuite OneWorld solution, even though NetSuite offers the full range of modern cloud tools for all processes, from sales leads to bookkeeping,” says Arto Ignatius, Senior Business Consultant at Accountor Enterprise.

”Cooperation has gone smoothly on all sides. We think that we understand each other well and the issues that are important to both of us. Communication on them has been transparent and clear. Our cooperation has a solid foundation and a partnership of this kind is a strong basis for development,” say Leena and Arto in unison.

Background:

Trimble is an international publicly traded company headquartered in the U.S. with revenue of USD 2.3 billion. The Group’s Forestry Division is managed from Canada. Trimble is an active company buyer; the group acquires 9-13 new companies each year.

Read a previously published customer story about the adoption of NetSuite by Trimble Forestry Finland.

 

Sources of further information:

Accountor Enterprise: Arto Ignatius, Senior Business Consultant, +358 40 484 5446, arto.ignatius(a)accountorenterprise.fi

Trimble Forestry Europe: Leena Kelhu, talousjohtaja, +358 40 537 8071, leena.kelhu(a)trimble.com

 

Want to see what NetSuite looks like? The demo will give you a good idea of how the system fits in with your business needs. Request a free demo.

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Efficient ERP system supports KuntaPro growth

Julkaistu 6.8.2018 - 14:50

Accountor Enterprise Solutions has delivered a Microsoft Dynamics 365 solution to KuntaPro for project management purposes to boost its growth strategy.

”We at KuntaPro have plenty of projects of different sizes all the time, such as system launches, and development and outsourcing projects,” says Juha Särkinen.

Särkinen, who works as a project manager at KuntaPro, is the project managers’ supervisor, and also develops project practices. His team’s tasks include the development of new tools and operating practices.

KuntaPro has projects that can vary greatly in duration. They have been looking for a good ERP system for project management, one that will have all the functions in the same place.

KuntaPro considered it important to select a comprehensive system instead of investing in many smaller solutions. Microsoft Dynamics 365 for Project Service Automation was chosen.

”Our goal is to eventually harmonise all processes, from sales to invoicing and financial control. KuntaPro’s strategy includes the development and provision of Dynamics 365 solutions to customers, so it was a natural choice also for us to start using it,” says Särkinen. “If we offer it to our customers, we should be able to use as well,” he continues.

According to Särkinen, it is important to follow the amount of work that goes into projects. “Our focus is on the use of resources. It is essential to be aware of the total capacity and the current workload.”

Project specialist know what they want

KuntaPro offers the public sector wide expertise and high-quality systems for financial and HR management services, management by data, and digitalisation of municipal services.

”We take small and determined steps. Our company is on a growth path, forcing us to change our operations in some ways. This solution will grow with us and, as I said, it is part of our strategy and supports our actions,” says Särkinen.

“We created the specifications and planned the launch together with Accountor Enterprise. The launch with the first group went without a hitch, thanks to the excellent assistance we received,” says Särkinen.

The first experiences were very positive according to Särkinen. “Come autumn, we will be able to analyse more user experiences. We will expand when the time is right.”

 

More information

Ilari Pänkäläinen, Head of Business Development, Accountor Enterprise Solutions Oy, ilari.pankalainen(a)accountorenterprise.fi

Juha Särkinen, Project Manager, KuntaPro Oy, juha.sarkinen(a)kuntapro.fi

 

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Many online services to members of the Association of Finnish Lawyers

Julkaistu 5.7.2018 - 17:56

“The key thing for all of us is that we try to serve our members as well as possible and offer them various ways of reaching us,” says Development Coordinator Jaana Halonen of the Association of Finnish Lawyers.

This was one of the reasons why the old website of the Association of Finnish Lawyers was replaced with a modern membership portal. All members have access to the new portal to view their membership benefits, to contact the Association and to seek vacancies in their field. Members can also read about labour market issues and view career training and webinar recordings.

“Members can also view and update their own details, manage newsletter orders and order the Association of Finnish Lawyers’ calendar. The most popular thing for our members is to update their work history or degree details through the portal,” says Jaana Halonen.

User identification enables content that is better targeted 

 

Since the membership portal required users to log in, the user will be identified, thereby enabling us to offer different content to different users.

To full-time shop stewards, for example, the portal will offer labour market information relevant to them, while Board and various committee members can view their documents through the portal.

The portal is part of a larger project in which the Association launched a new customer relationship management system, Microsoft Dynamics 365 CRM, acting as the Association’s membership register. It was convenient to implement the portal using Microsoft Dynamics 365 Portals, and now information flows without problems between the portal and CRM.

Portal versatile now and in future  

 

“The next thing would be to move event management to the portal as well. At the moment, we have no other future plans, but we are open to all development ideas. The world is changing around us and we want to keep up with the change. We now have excellent tools and a good opportunity to develop any service related to our members,” says Halonen.

The Association of Finnish Lawyers will in future also work more closely with other associations, which may lead to new development needs. When the systems are in place, all avenues are available to us.

Portal outlook fully tailorable and modifiable 

 

The Association of Finnish Lawyers included a graphic designer in the portal project, creating a uniform look and feel in line with the actual website. The portal can be changed fully to conform with the organisation’s other look and feel.

“Users will not even realise they have moved from an external website to a portal built on a platform, because the look and feel is the same throughout. We wanted to retain the graphic design of the Association of Finnish Lawyers,” says Halonen.

Accountor Enterprise shrugged prejudices concerning CRM system 

 

When the previous member register was reaching the end of its lifetime in 2016, the Board decided that the Association of Finnish Lawyers should start asking for offers. The Association decided to include an external consultant who was a system specialist. And indeed, the consultant’s recommendation was that the new member register should be made with a CRM system. This was when a request for a offer was also sent to Accountor Enterprise Solutions.

“We received an offer very quickly and received a presentation of the Microsoft Dynamics 365 CRM solution. We soon realised that it was like made for us. They could also deliver the system right away and according to our specifications,” says Halonen.

“First we thought the CRM system would not be good for us, because we thought it could not handle invoicing. But then on came Accountor Enterprise who proved us completely wrong, and were able to offer us just the package we needed,” she continues.

According to Halonen, cooperation with Accountor Enterprise has been very good in other aspects, too.

”Accountor Enterprise made a project plan to which they stuck very well. Everything proceeded according to plan and to timetable. There were some additional needs that we realised on the way, but these were squeezed in within the timetable as well,” she says.

“Membership management is so very easy nowadays” 

 

“With every passing day, I’m more and more convinced that this was exactly the right system choice for us. The more you learn about MS Dynamics 365 CRM, the more impressive it looks. An excellent system,” praises Halonen.

Alongside the CRM, the Association of Finnish Lawyers also introduced a marketing automation tool called ClickDimensions, which according to Halonen has turned out to be “ridiculously good”.

Now we are using an extensive family of Microsoft products, and it’s clearly an advantage to have systems that support each other. “Membership management is so very easy nowadays,” says Halonen.

 

Sources of further information:

For Accountor Enterprise Solutions: Juha Järvinen, Sales Manager, Dynamics 365: juha.jarvinen(a)accountorenterprise.fi

For Association of Finnish Lawyers: Jaana Halonen, Development Coordinator: jaana.halonen(a)lakimiesliitto.fi

 

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Scalability for HL-Family Oy with NetSuite – Accountor Enterprise implements the solution with lightning speed

Julkaistu 29.1.2018 - 12:54

The Turku-based HL-Family Oy is the largest telemarketing company in Finland, employing some 200 personnel with a revenue of around EUR 100 million, 95 million of which in securities trading. The company is known for its social responsibility and trustworthiness, and its roots date back to Hyvät Lehdet RMS Oy, founded in 1993. The business operations of HL-Family are expanding to new product branches, thanks in part to the acquisition of Buusteri Oy in 2016.

”As our operations have broadened from magazine telemarketing to other sales and marketing, it was time to switch to a scalable business platform that better meets the needs of our current operations and international prospects,” explains Timo Mikola, CEO.

HL-Family ordered its NetSuite licenses in December 2017 and implementation took place in just under a month, requiring only five days of consulting work.

”The environment was launched on 19 December when I also first visited the customer for a half-day long workshop. We drafted the process flow chart on an A4 sheet of paper and rolled up our sleeves to begin going through the basics of NetSuite. On 12 January, the first lot of over 200 sales orders were delivered and packaged. Labels and invoices for the sales orders were printed directly from NetSuite with layouts modelled by the customer. The system itself had in fact been operational since 2 January,” says Ari Koivisto, NetSuite Consultant at Accountor Enterprise.

”We chose Accountor Enterprise as our NetSuite provider based on recommendations and have had no reason to look back. The system is excellent and the project stayed within budget,” Mikola says happily.

The customer’s IT coordinator Petja Hartikainen deserves special recognition for the lighting-fast implementation.
”NetSuite is a very user-friendly system, and much of its use can be learned without separate consulting,” says Hartikainen.

 

Sources of further information:

Accountor Enterprise: Arto Ignatius, Senior Business Consultant, +358 40 484 5446, arto.ignatius(a)accountorenterprise.fi

HL-Family: Timo Mikola, timo.mikola(a)hyvatlehdet.fi

 

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BLC was looking for a group-wide CRM solution with a skilled supplier to support its business

Julkaistu 10.11.2017 - 9:56

BLC Taito and Turva are part of the BLC Group. Besides belonging to the same Group, they also had more in common: the need for a new CRM system. Their choice was Microsoft Dynamics 365 on account of its versatility and cloud-based operating principle. One of the features that BLC adopted from the MS Dynamics 365 palette besides mere account management was Field Service, which is intended for managing field work. BLC aims to adopt more features from MS Dynamics 365 in the future, according to where it is needed.

The need for a state-of-the-art, group-wide CRM system set the winds of change in motion

BLC Taito needed a new CRM system as it wanted to harmonise its two existing CRM systems and update and modernise them into a single cloud-based solution.

”It was no longer feasible to develop our existing CRM systems, which did not meet current needs, either. We therefore decided to purchase an entirely new CRM solution”, says Sales Manager Jukka Holm from BLC Taito”.
BLC Turva, in turn, didn’t have a real CRM system at all. They began to look into different alternatives in order to find a CRM solution that could be utilised throughout the Group.
”We wanted to have a common CRM solution that would allow cross-selling”, says Production Manager Mikko Torniainen from BLC Turva”.

”In fact, sometimes a salesperson employed in a BLC Group company might bump into another BLC salesperson in the customer’s parking area. Our customers also expect us to know them better, so it is important that we have a common system that serves all companies”, says Jukka Holm.

Dynamics 365 for Field Service fulfilled all of BLC Turva’s requirements for maintenance work control

BLC Turva carries out thousands of jobs a year, and an effective system was needed in order to coordinate them.
”We used to do this with the maintenance follow-up module available in the ERP. However, it no longer fulfilled the needs of today’s business. Our service and maintenance operations have grown the most and we therefore needed new software for managing maintenance work”.

The Microsoft Dynamics 365 business platform can be used for both account management and maintenance work management, so it was a natural choice for a solution package.

”It transpired that Microsoft Dynamics 365 includes a Field Service module for maintenance work follow-up, and we wanted to learn more about it. It fulfilled all of our requirements, so the choice was easy”, says Mikko Torniainen from BLC Turva.

”Everything seemed to be in place in Dynamics 365”, says Jukka Holm.

Accountor Enterprise selected as the partner on account of its broad experience

”We wanted to have a single partner capable of taking care of the whole system delivery. However, the project was quite demanding, as it involved different companies and varying needs. All in all we were talking about a very large project. We felt that Accountor Enterprise had experts that could meet all of our needs, which made the choice easy”, says Jukka Holm.

Another aspect that spoke in favour of Accountor was the freshness of the Field Service module.

”Other suppliers had hardly any experience of using Field Service. Accountor Enterprise already had some references for its use, which contributed to our choice”, says Mikko Torniainen.

Cost-savings and easier daily routines – BLC Turva

The software project renewed our operating policies and made the daily routines at BLC Turva more efficient.

”For us, Field Service has translated into major cost-savings, especially in large units that have dozens of employees and a broad geographical area that must be controlled”, says Mikko Torniainen from BLC Turva.

Thanks to Field Service, BLC Turva can now direct jobs regionally and efficiently, ensuring that there is always the right person in the right place. Jobs can also be immediately invoiced.

”Job completion can be confirmed at once, which speeds up the invoicing cycle. This is important for our financial department in view of cash management. It also facilitates the work of employees in the field, because they can immediately confirm job completion without having to do this in the office at the end of the day”, says Torniainen.

The software project has also made reporting easier at BLC Turva.

”We can now report on jobs more comprehensively, covering topics such as the number of jobs, customers and locations, the time spent at a location, the types of products used and the employee who visited the location most recently. With this data, we can also serve customers better, as we know exactly what has been done most recently at the locations”, says Torniainen.

Business benefits in sales, customer service and customer experience – BLC Taito

BLC Taito has been able to improve its sales result with the introduction of the new CRM.

”Previously, we mainly used the CRM for recording outcomes, but now it better directs our sales efforts. Things get forgotten less frequently now, which has made the sales work more rational and efficient and helps us achieve better sales”, says Jukka Holm.

In addition, the predictability of sales has improved now that all of our customers are covered by the new CRM system. According to Holm, BLC Taito has already been able to make the first accurate forecasts, on the basis of which it can also plan production resources.

BLC Taito wanted to take the needs of its current customers into consideration in account management. In addition, it has started to measure the customer experience.

”We have drawn up an account management model that helps us keep to what we have agreed with our customers without having to rely on what has been memorised only. We have started to measure the customer experience by conducting customer satisfaction surveys following customer meetings, for instance. We also conduct surveys before customer meetings to better prepare for them and focus on the right things. This saves both our time and our customers’ time”, says Holm.

BLC expanding the Dynamics 365 puzzle in the future

BLC already has plans to develop the software further in the future. It intends to adopt more MS Dynamics 365 modules by adding the following features, as a minimum: Power BI, Linkedin extension and PSA, i.e. Project Service Automation.

”MS Dynamics 365 is like a jigsaw puzzle that can be expanded one piece at a time. When you take one piece, you want them all”, says Mikko Torniainen, with a laugh.

 

Sources of further information

For Accountor Enterprise Solutions: Juha Järvinen, Sales Manager, juha.jarvinen(a)accountorenterprise.fi

For BLC Turva Oy: Mikko Torniainen, Product Manager, mikko.torniainen(a)blc.fi

 

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VMP Varamiespalvelu provides a better customer experience and on-time salary payments

Julkaistu 28.8.2017 - 9:22

Part of the VMP Group, the VMP Varamiespalvelu chain is one of Finland’s best-known temp and recruitment agencies. Customers range from private persons seeking employment to companies offering employment.

VMP has invested in developing its customer experience and service quality to make the service more streamlined and easier to use. VMP has built and developed the electronic services provided for customers using a wide range of software in collaboration with several providers. Work on improving the services continues – because the customer always comes first. For example, the invoicing of corporate customers is expected to run smoothly.
“What counts is that each employee gets paid on time and that it is as easy as possible to search for jobs using our vmp.fi network service,” says Johannes Setänen, Head of Customer Experience, VMP.

This is thanks to efficient software and an IT infrastructure that are constantly being developed in collaboration with IT partners.

A contemporary end-to-end recruitment solution comprises multiple compatible software

Via Accountor Enterprise Solutions, VMP has access to the Microsoft Dynamics AX and CRM systems, which provide enough horsepower to offer a comprehensive recruitment solution. For example, the systems enable the comprehensive management of employee and corporate customer information, as well as accurate invoicing.

The Dynamics CRM system brings together corporate customers and suitable temp employees

“Applications are received by CRM Dynamic, i.e. the XRM system. We call it the XRM system because it contains information about corporate, temp and job-seekers alike. The system receives applications from our web service. Our HR personnel review the applications and invite suitable applicants for an interview. Once a person has been entered in the system as a temp employee, the system links them to a corporate customer’s order. The employee logs their shift hours online,” says Setänen, explaining the logic behind the temp service.

VMP also has access to the HR and payroll system Mepco HRM from Accountor HR Solutions, which is part of the same group, as well as servers provided by PCP Partner.
“Mepco HRM enables us to pay the right people the right amount at the right time. Microsoft AX sends invoices to our corporate customers and is also a handy accounting and financial management tool. All of this is neatly tied together by the Microsoft Biztalk integration platform.”

Because both the IT infrastructure and software are provided on a single provider basis, everything is easier to manage at service level meetings.

Continuous customer-oriented development is at the heart of VMP’s customer experience

VMP works continuously to develop its systems and the customer experience, while listening to customers’ opinions and feedback.
“What we want to do is to keep making the customer experience better and better. The areas we want to develop are not simply based on our own opinions; we continuously collect feedback from our customers regarding areas that need improvement. We prioritise the development suggestions and implement them to the best of our ability,” says Setänen.

Provider chosen based on experience and reputation

VMP chose Accountor Enterprise Solutions as its partner a couple of years ago because VMP trusted this well-known major Microsoft Dynamics provider. Because of the complexity of the systems, VMP wanted the core solution, i.e. the Microsoft Dynamics family, from one provider. This also enabled VMP to reduce the number of system providers.

“We didn’t want to start building such a complex system with an inexperienced software provider. Our choice felt logical also because it enabled us to take care of several sections with the help of one provider. By the way, this is the same convincing reason why our temp service customers choose the VMP Group as their partner,” says Setänen.

Sources of further information

For Accountor Enterprise Solutions: Director, Business Platforms Heikki Tukiainen, tel. +358 40 561 5020 / e-mail heikki.tukiainen(a)accountorenterprise.fi

For VMP Varamiespalvelu: Johannes Setänen, tel. +358 40 307 5052 / e-mail johannes.setanen(a)vmp.fi

 

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Finnish Business School Graduates implements a state-of-the-art Dynamics 365 system, with the project team given full marks for its performance

Julkaistu 29.3.2017 - 22:08

Until recently, the central organisation for graduates of economics and business-administration programmes and students in these fields used a specially customised information system. This made its development difficult and hampered integration with other software. These issues prompted the organisation to look into adopting a new system. In December 2016, it implemented a Microsoft Dynamics 365 system supplied by Accountor Enterprise Solutions.

”We wanted a modern and adaptable platform that could be integrated with other systems and would offer even more support to the processes related to our services for members,” explains Tuija Mäkinen, Customer Relationship Manager for Finnish Business School Graduates.

 

All the necessary information in one location, thanks to Dynamics 365

With Microsoft Dynamics 365, all membership information is available in a single location. That was the central goal for the project. According to Mäkinen, another considerable benefit brought by the new system is integration with other programs, which minimises the amount of manual work required – information no longer has to be transferred between systems. Also, the application has contributed to improving communications with members.

Mäkinen says: ”Integration with our newsletter system has made our communications more efficient and member-oriented, and it has enabled us to benefit from automated marketing processes.”

With the need for a more modern system long recognised across the board in the organisation, the new program has been met with a warm welcome.

 

Mainly praise for the implementation

To provide support for the process, various workshops were held at the definition and implementation stage, and an Accountor Enterprise expert was on hand to offer assistance throughout the project. According to Mäkinen, this arrangement proved useful. On the whole, the implementation process was plain sailing, even though some challenges were encountered in conjunction with the program’s invoicing feature.

The building of various discount schemes and invoicing bases turned out to be slightly more challenging than had been expected. As the project also involved outsourcing of the invoice and payment traffic, this combination of factors led to membership bills being dispatched behind schedule. Mäkinen notes that, while conversion from an old system to a new one often proves to be a stumbling block in system implementation, no major hitches were encountered in this case.

She says that users have found Dynamics 365 easy to use even though a new system always requires some time to master.

 

Accountor Enterprise’s experience and size helped to sway the organisation’s decision on the system supplier

”We wanted a solution provider that was large enough and financially sound. By ’large enough’, I mean a company with sufficient resources: we didn’t want to be reliant on just one or two people. This played a major role in our decision. Also, Accountor Enterprise has a good deal of experience of similar projects,” Mäkinen says.

In addition, the project team made a positive impact with its expertise and attitude, right from the outset. Collaboration was seamless throughout the project.

”Our project manager was highly qualified and competent. All in all, the entire project team showed a desire to understand our operations and to find the most suitable solutions for us. Full marks to them for this,” says Mäkinen.

According to her, another characteristic that made Accountor Enterprise a good partner is its ability to explain which customer requests were feasible for the implementation and which would be better addressed in some other way.

She explains: ”A good partner understands the customer’s needs but also has the courage to speak up when necessary. Then you don’t make promises you can’t deliver on. I think a good supplier dares to challenge the customer and present alternative ways of doing things.”

 

Sources of further information

For Accountor Enterprise Solutions: Sales Manager Juha Järvinen, tel. +358 45 111 5015 / e-mail juha.jarvinen(a)accountorenterprise.fi

For Finnish Business School Graduates: Customer Relationship Manager Tuija Mäkinen, e-mail tuija.makinen(a)ekonomit.fi

 

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More smarts for the HY+ centre of continuing education, with NetSuite and Accountor Enterprise involved in its development

Julkaistu 29.3.2017 - 21:48

The world’s best education has reached the global market
Owned by the University of Helsinki, HY+ is Finland’s largest education provider focused on continuing academic education and development services. It has set its sights on being Finland’s most interesting and groundbreaking operator in this field. With new ideas and world-class research, it wants to provide a breath of fresh air to Finnish society at large. In addition, HY+ co-ordinates the University of Helsinki’s export activities related to education. Some of the training arranged by HY+ is carried out via online courses.

”While we are involved in numerous projects and collaborate with professors and various university departments, we are also constantly on the look-out for new collaboration opportunities. We want to offer companies and other organisations – in Finland and abroad – education and training that brings together a practical approach and an academic foundation,” says Päivi Karjalainen, Director of Finance at HY+, who continues:  ”In summer, 50 Saudi Arabian teachers will arrive in Helsinki for a six-month training course. In addition, we are collaborating on several projects with high-profile international organisations, such as the World Bank.”

 

NetSuite as the driving force behind financial management

HY+ implemented NetSuite’s payroll and finance functions in June 2016, soon after the new training company was established. Deployment of this functionality took place extremely rapidly, over the space of a few months.

”The whole process went smoothly, and it didn’t interfere with our work,” says Karjalainen, pleased with the project. She has only praise for the professionalism and expertise of the supplier, the then Mepco: ”From the outset, all the reports generated by NetSuite have been virtually error-free. All of the figures add up, and all the right rows are found in the reports. I attribute this to the program’s excellent integration. I was bowled over.”

 

”The best product on the market”

HY+ looked into the ERP systems on the market with great care before opting to choose NetSuite and Mepco. NetSuite was the natural choice because it provided a solution that offered tools for financial administration, project management, and online sales, all in one package. The goal was to replace the 15 individual programs the education provider was using with a single solution that provides a seamless, efficient, and adaptable approach.

”The program offers cloud-based operations, which was another factor influencing our decision,’ says Karjalainen, adding: ‘There weren’t many products on the market that met our requirements related to functionality and breadth. NetSuite’s versatility was what really convinced us. We were already impressed by the introduction to the processes we received at the beginning of the project, but NetSuite has proved even better than we dared to expect. NetSuite is a platform of almost unlimited versatility that offers numerous options for large organisations too.”

Juha Kuivainen of Accountor Enterprise explains that from a system supplier’s perspective, education is an extremely interesting field: ”With regard to its structure, the education sector is considered to provide fertile ground for a revolution in platform solutions.”

 

A global platform for growing businesses

As a fully integrated system that is updated continuously, NetSuite offers a solution that grows along with the business. Because the organisation’s staff travel regularly in Finland and also abroad for meetings and to give lectures, it was important for HY+ to have a system that enables the monitoring of sales and projects irrespective of time and place.

”With this choice, we are looking to the future. NetSuite is a comprehensive solution, which makes it considerably more agile and versatile than having separate, massive systems,” says Karjalainen. ”It offers numerous functions, and we have yet to tap the program’s full potential. We are still in the process of putting the system in place, and I think that after this we can continue to develop it,” she says.

When asked about NetSuite’s best qualities, Karjalainen mentions access to real-time information on the financial situation.
She says in summary: ”Invoicing has become easier, and everything now runs to schedule. Thanks to its excellent usability, versatility, and scalability, NetSuite is an ideal choice for a company supplying consultancy and training services. Having been involved in the implementation of information systems in the past too, I can say that everything has gone to plan with NetSuite.”

 

Sources of further information

Accountor Enterprise: Arto Ignatius, Senior Business Consultant, +358 40 484 5446, arto.ignatius(a)accountorenterprise.fi

For HY+: Director of Finance Päivi Karjalainen, e-mail paivi.karjalainen(a)helsinki.fi

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One of Finland’s most interesting companies selected NetSuite as its ERP system

Julkaistu 15.3.2017 - 12:28

The successful Tampere-based company lauded NetSuite as ‘a choice for the future’.

Established five years ago, rapidly expanding office-solution supplier Framery Acoustics produces soundproofed phone boxes and meeting pods for open offices the world over. After a tough first few years, the company has been on an upward trajectory – it is among Finland’s most rapidly growing enterprises and has gained a strong foothold in the global market. This pioneering Finnish company has successfully sold silence to such international corporate giants as Twitter, CNN, and Facebook.

It is critical for a company experiencing dramatic growth to find an effective management system for its manufacturing operations that also can adapt and expand in line with the company’s changing needs. After some deliberation, Framery opted for NetSuite ERP system, as supplied by Accountor Enterprise, on the strength of the software’s scalability and the innovative philosophy behind it.

‘The novel technology implemented in NetSuite and its global platform convinced us. Browser-based operations offer flexibility. We believe that NetSuite is a choice for the future,’ says the company’s Founder and COO, Samu Hällfors.

Accountor Enterprise is creating a novel culture of operations with its customers, via seamless collaboration.

‘We realised right from the outset that we were on the same wavelength as Framery. We believe that implementing a new technology is a shared experience rather than fruit of a conventional customer–provider relationship. With its global success, Framery fits in perfectly with our community of export-oriented growth enterprises. We are proud to be involved in this story of growth,’ explains Juha Kuivainen, a NetSuite expert with the SKY unit at Accountor Enterprise.

In addition, Framery’s Hällfors emphasises the significance of rapid development and NetSuite’s exceptional integration capacity, a quality that made it stand out from the competition. Also, the organisation developing NetSuite is international.

‘Third-party add-ons are readily available, so we aren’t dependent on a single technology. With the add-ons, you can also expand NetSuite’s functions,’ he continues.

Finland offers an excellent manufacturing location

Framery Acoustics manufactures all of its products in Tampere. Hällfors explains that the company has never seen moving production abroad as a tempting proposition, as it needs to retain control over its quality-assurance processes.

‘Making products in Finland is not as expensive as people often think – you just need to recruit efficient employees. We also want to be certain that our products meet the quality criteria we have set for them,’ he says.

NetSuite is a logical choice of system for supporting these principles. NetSuite’s CEO, Zach Nelson, has often referred to his company’s development from a small start-up operating on premises above a hairdresser’s into a large corporation and leading cloud ERP services provider. Accordingly, NetSuite itself is a product of a growth mindset.

A stand-out solution was the answer

According to Hällfors, NetSuite’s competitors lost the race because the technology they offered was outdated and their solutions were not truly browser-based. So, for Framery, the availability of cloud-based operations was the deal-maker. What’s more, NetSuite came highly praised in Finland.

One key reason Accountor Enterprise was selected as the supplier is that it is a local company. This makes communications straightforward. Hällfors was particularly impressed by Accountor Enterprise’s references. ‘Its expertise in the sales process was in a league of its own,’ he says.

For further information please contact:

Accountor Enterprise: Arto Ignatius, Senior Business Consultant, +358 40 484 5446, arto.ignatius(a)accountorenterprise.fi

Framery Oy: Founder and COO, Samu Hällfors, samu.hallfors(at)frameryacoustics.com, tel. +358 50 517 5818

 

Framery Oy’s IT Manager Veikko Lindberg tells the customer story:

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